Banking and capital markets
Enabling financial services firms to win in the digital economy, better serve customers, and be the future of banking
Automotive finance
Bringing auto finance into the future
Capital markets
Bolster your capital growth
Commercial banking
Faster loans, happier customers
Consumer banking
When it comes to retail banking, customer centricity is everything
Fintech
Sustainable growth in digital financial services
Payments
Empowering cards and payments companies to scale with confidence
Private equity
Enterprise value – delivered
Genpact in banking: winning in the digital economy
Awards and accolades
Everest Group PEAK Matrix
Leader
Banking Operations
2019 - 2023
Everest Group PEAK Matrix
Leader and Star performer
Financial Crime and Compliance Operations Services
2022
HFS Research
#1
Banking Financial Services Formidable Challengers
2021
NelsonHall
Leader
Banking Managed Services
2020
Become an instinctive bank
Three macro trends are having a major impact on the world and banking. See how successful banks are connecting, predicting, and adapting while adopting digital technologies, enabling them to transform into instinctive enterprises.
Why Genpact
Over 200 of the world's leading global banks and financial institutions work with Genpact as a transformation partner. We help scale and transform your operational processes, navigate digital innovation, and create the best operating model for your commercial objectives.
+25,000
experts and consultants
+200
global financial services clients
30
global delivery centers
How we think
- Growth
Enabling financial services firms to work better for people
Genpact enables financial services firms to achieve growth and efficiency, fight financial crime, build seamless processes, and create delightful experiences.
From wasted moments to the moments that count
Our innovation and industry knowledge allows financial institutions to anticipate customer needs, reduce fraud, and deliver seamless experiences, allowing people to focus on what matters most.
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Intelligent automation
Connect people, processes, data, and technology with intelligent automation services for better ways to do businessLearn more -
Artificial intelligence
See how Genpact can help you develop artificial intelligence services designed to deliver transformation at scale and optimize business processes.Learn more -
Cloud
Cloud is the future. Discover cloud services and solutions that can support business resilience, agility, and innovationLearn more -
Data and analytics
Accelerate your digital transformation journey with advanced analytics and AILearn more -
Technology services
We help clients develop a lean digital core, integrate and modernize applications, and accelerate their cloud journeyLearn more -
Experience
Put the needs of employees, customers, and partners at the heart of your digital transformation strategyLearn more -
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Finance and accounting
Finance and accounting solutions that realize profitable growth, build resilience, mitigate risk, and fuel innovationLearn more -
Risk and compliance
Explore how Genpact's risk and compliance services help organizations mitigate business and financial risks, and improve regulatory complianceLearn more -
Sales and commercial
See how our sales and commercial operations services help clients deliver impressive customer success across all touchpoints in the sales life cycle.Learn more -
Sourcing and procurement
Grow profits, mitigate risk, and transform spend management with our strategic sourcing and procurement servicesLearn more -
Trust and safety
Discover how our trust and safety operation models combine content moderation expertise with AI to enhance user safety and experience.Learn more