Genpact and Google Cloud
About our partnership
By blending Genpact's digital, industry, and process expertise with Google Cloud technology, businesses can make a seamless move to cloud. Together, we help companies make the most of cloud and artificial intelligence (AI) technologies, including taking advantage of generative AI. Our industry-specific responsible AI and large language model expertise help our clients drive actionable business insights.
Genpact and Google Cloud in action
Getting closer to customers with supercharged competitive intelligence
Effective competitive intelligence can make or break a business. See how Enquero, a Genpact company, used automation, analytics, and Google Cloud to transform this company's competitive intelligence process.
Intelligent production support for a multinational bank
An investment bank was initially proud of the user experience its client-facing applications offered. But as its number of apps and users grew, the client support teams were crumbling under the pressure. Enquero, a Genpact company, and Google Cloud partnered to create a self-learning AI production support solution to reduce employee frustrations and improve the client experience.
Secure communication powered by Google Cloud
When you serve the financial services industry, security is crucial. One fintech services provider needed to grow its communications platform without disrupting bank workflows or compromising security and compliance. Here's how Enquero, a Genpact company, found the solution for the future with Google Cloud.
Building the FP&A office of the future
A healthcare solutions company wanted accurate, data-driven insights to make decisions at speed. The company was able to develop a future-proof financial planning and analysis (FP&A) function powered by Google Cloud, intelligent automation, analytics, and machine learning.
Explore our solution
Collections-as-a-service
Businesses need a smart, speedy, and seamless way to collect money from customers. Make collections easier with our powerful and market-leading solution designed by Genpact and Google Cloud. The solution integrates every aspect of collections to deliver exceptional customer and employee experiences every step of the way.
By blending Genpact's industry and data analytics expertise with Google's powerful cloud platform technology, the solution is truly automated and allows finance teams to focus on managing exceptions. Plus, data-driven insights improve remediation and customer support – offering peace of mind for enterprises and their customers.
Finally, this partnership solution has minimized operating expenses and capital expenditures for a truly cost-effective approach to cloud.