Discover operational excellence with Genpact and Celonis
Do more with your data
Accelerate business transformation
When you're looking to redesign your business operations, traditional methods of process analysis often fall short. Genpact and Celonis can help. We bring our industry, functional, operational, and Lean Six Sigma expertise to the table. Blended with leading process mining technology and the Execution Management System (EMS) from Celonis, you can do more with your data.
Across every industry, we give businesses a comprehensive understanding of their operations – from processes to performance. We help them identify opportunities for continuous improvement while mitigating risk and maintaining compliance.
What's more, Genpact can find the right approach for responsible and scalable generative AI and large language models (LLMs). We will help you generate insights that answer complex business questions, optimize workflows, reveal bottlenecks, and support data-driven decisions. We do this by harnessing our decades of process, data, and analytics expertise – earned from implementing Celonis across various industries.
The Genpact and Celonis partnership
Read our case studies
Thermo Fisher
Thermo Fisher used Genpact's analytics, automation, and transformation methodologies – including ProcIndex and our Intelligent Automation Index – with Celonis' process mining tools to assess and improve customer experiences
A beauty products manufacturer
Genpact deployed Celonis for a multinational beauty manufacturer to improve receivables management and introduce automation. This gave cash flow a boost by cutting manual work, reducing errors, and accelerating processes
Our solutions
Explore digital twin technology
Digital twins are digital copies or representations of a process. They offer a consolidated view of the end-to-end processes to flag what is and isn't working. With Genpact and Celonis, you can easily visualize better ways of working.
Transform finance and accounting
Improve cash flow, reduce rework, avoid penalties, visualize workflows, and control costs. All thanks to our solutions, including the Perfect Payable Index. Across finance and accounting, we're standardizing processes to unlock cost-saving opportunities.
Drive long-term value
At Genpact, we think beyond short-term achievements. We work hard to set up centers of excellence where data-driven transformation continues long into the future. We make sure businesses are set up for better change management, continuous transformation, and long-term value realization.
Improve customer experience
Working with Genpact and Celonis, we can help you put customers first. We'll show you how to improve outreach, optimize touchpoints, and increase satisfaction for greater customer loyalty. Together, we'll find and fix pain points for a better customer experience.
Optimize supply chains
We've partnered with some of the world's largest companies to transform and run their supply chain operations. Our offerings span supply chain planning, global transportation and logistics, and after-sales services. Our mission is to continue building the supply chain of the future.
Streamline banking operations
Get a comprehensive view of banking processes, improve mortgage time to market, and streamline customer onboarding with a data-driven approach to process optimization. We use Celonis' banking solutions to help clients uncover insights and identify areas for improvement.
Improve insurance operations
Insurers need automation. With Celonis and Genpact, you can improve payment management, introduce touchless invoicing, reduce manual reporting, and increase compliance to mitigate risk and protect customer data.
Why Celonis?
450+
Celonis-trained professionals
9,000+
transformation specialists
100+
delivery centers in 30 countries
